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If you thought printed communications in retail were on the way out, think again.
Retail banking today is very different from what our parents experienced.
Our mobile phone is now the way in which most of us interact with digital content each day.
RR Donnelley is proud to support the British Airways Celebration Night at the BT Tower, to mark the airline raising £14 million for its ‘Flying Start’ partnership with Comic Relief.
More than 600 bank branches have closed in Britain in the past year[i].
Customer Experience Management (CXM) is being described as the key strategic driver of customer loyalty and retention in today’s hyper-competitive world.
In the nine months from January to September 2016, more than 800,000 customers switched their current account[1].
How can banks use #CX to attract new customers and retain existing ones? https://t.co/Ln9MLMVO16
We are really looking forward to our event at Taste of London tonight!
With over a million people expected to switch current accounts in 2016, how can banks attract & retain customers?… https://t.co/iY89vJ4KDB
How are companies in the financial services sector adopting customer experience strategies? #CX https://t.co/xxR77GM5ya
We were very proud to sponsor the @British_Airways#BAFlyingStart celebration event last week https://t.co/Z2zVU4LNKm https://t.co/AzmcrM620h
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