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The customer communication landscape is changing ― and organisations are facing a wide range of marketing, operational and technology challenges.
Holding on to customers is one of the biggest challenges facing business today.
BACKGROUND The number of claims for compensation following alleged mis-selling of payment protection insurance (PPI) continues to represent the largest percentage of tota
At a customer conference earlier this year, a Customer Service Director from within the Utility industry spoke about some of the measures they were taking to drive customer satisfaction.
We hear a lot about collaboration and innovation in the business press, but how do we bring the two together in a business to business relationship to identify and create value?
We have been wortking with a major bank on their PPI remediation. See how we have helped
@indiaturtle Thanks Alison, glad you enjoyed it!
Have you seen how we can help to resolve the problem of returned mail with our goneaways management?
Have you seen our Blendshore solution to outsourcing?
See how our offshore team is supporting a global bank its PPI remediation work
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